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e.Both operates this website at https://endian.hk. This page explains what information the site handles. Questions can be sent to sales10@dgendr.com.

Contact form. If you write to us, we receive the name, email, phone, company, address, subject, and message you submit. We use them to reply to that inquiry.

Order lookup. Looking up an order by order number does not send a code. Looking up by email sends a one-time code to that address so we can check it is yours. The address and the code are used only for that lookup.

Checkout. When you place an order, the site opens a Shopify invoice. Shopify then collects the delivery details and payment information needed to complete the purchase. This website does not store card numbers.

Language. The site remembers the language you chose in a cookie on your browser for one year. The cookie is used to open the site in that language next time.

How long. Inquiry messages and the email used for an order lookup are kept for as long as we need them to answer you and to look up the order. To ask us to delete a message you sent, email sales10@dgendr.com.